London – IT Services

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The brief

We were tasked with organising a heavy weight product launch for one of our largest software clients. With an in-person audience of media, analysts, bloggers, and VIP’s, as well as over 10,000 online viewers, we had to ensure the IT and Internet infrastructure was flawless.

The solution

We involved our IT department from the very beginning of the event’s planning. They were part of the initial site visit with the client to fully understand what was required. They then liaised directly with the venue’s IT provider to ensure the right infrastructure was in place for the event. There were a lot of last minute changes to the original brief and they negotiated some potentially costly increases in requirements for free.

They were onsite with us from the start, overseeing the whole IT set up, troubleshooting issues and constantly monitoring the network to ensure there was no disruption of service. They were also on hand to provide the onsite team and client’s team with all essential hardware including photocopiers, printers, cabling and computer accessories, ensuring supply of all IT equipment that our client needed, fully tested and supported.

The verdict

Flawless! We had absolutely no issues onsite, the Internet worked perfectly, without any network issues and that is because we engaged them from the very beginning. They were on hand to supply hardware that was required at the last minute which was really essential. The client was extremely happy with this element of the event and it definitely contributed to its overall success.

  • Industry: Technology
  • Event: IT Services
  • Group: 200 attendees